Design & Systems

We didn’t mean to build this- engagement at any cost

A user heavily engaged in their phone, walks in front of the path of oncoming bus

We didn’t mean to build this— engagement at any cost

How well-meaning designers became complicit in broken systems and why handing those same briefs to AI could prove catastrophic.

Image generated with AI

Good intentions, broken systems

A New Mexico state court slapped Meta with a $375m fine…

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