Design & Systems

Jakob’s law: How to apply it as AI collapses surfaces into one chat box

Jakob’s law: How to apply it as AI collapses surfaces into one chat box

The Surface Count Is Falling

For most of computing’s history, software multiplied; every job got its own destination — an app, a site, a tool, each with its own interface to learn — until the home screen filled up and the browser tabs multiplied past counting.

Jakob’s Law existed precisely…

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