Design & Systems

Five eras of UX design and the lessons to keep in the AI era

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Five eras of UX design and the lessons to keep in the AI era

Sixty years of UX, compressed into one horizon line — each era solving the last one and seeding the next. AI assisted.

Human factors has reinvented itself every decade since Bell Labs, the oldest lessons are the ones pointing the way forward.

User Experience did not begin with Don…

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