Design & Systems

Are synthetic users (really) the future of UX research?

Illustration of a UX designer evaluating synthetic user profiles generated by AI, representing the debate around AI-generated personas, synthetic users, and the role of real human feedback in UX research.

Human-centered design demands a limited use of AI-generated personas, if at all

A big debate among UX researchers is whether to use synthetic users in their studies. There’s one group of researchers who consider it no less than an abomination, unethical to use an artificial persona to test a…

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