Last updated: March 14, 2025

MetaDiagram™ (“we,” “us,” “our,” or “MetaDiagram™”) is a U.S. company committed to
protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you use our website, products, or services (collectively,
the “Service”) and is governed by United States and applicable state law. Please read this
policy carefully.

  1. Information We Collect
    We may collect information in the following ways:

1.1 Information You Provide
Account and profile information: Name, email address, password, and any other details
you provide when creating an account or updating your profile.

Content you create: Data you enter or upload through the Service (e.g., notes, goals, or
other information you choose to store in your metadiagram or related tools).

Communications: Messages you send to us (e.g., support requests, feedback).

1.2 Information Collected Automatically
Usage data: How you use the Service, including pages visited, features used, and time
spent.

Device and technical data: IP address, browser type, operating system, device
identifiers, and similar technical information.

Cookies and similar technologies: As described in Section 4 below.

1.3 Information from Third Parties
If you sign in through a third-party service (e.g., social login or single sign-on), we may
receive certain information from that provider in accordance with your permissions there.

  1. How We Use Your Information
    We use the information we collect to:
  • Provide, operate, maintain, and improve the Service.
  • Create and manage your account and authenticate you.
  • Process transactions and send related information (if applicable).
  • Send you service-related communications (e.g., account notifications, security alerts).
  • Respond to your requests and support needs.
  • Analyze usage to improve our products and user experience.
  • Comply with legal obligations and protect our rights and the rights of others.
  • Send marketing or promotional communications where you have consented or where
    permitted by law (you may opt out at any time).

We do not sell your personal information. We may use de-identified or aggregated data for
analytics, research, or product improvement in a way that does not identify you.

  1. Cookies and Similar Technologies
    We use cookies and similar technologies (e.g., local storage, pixels) to:
  • Keep you signed in and remember your preferences.
  • Understand how the Service is used and improve performance.
  • Deliver and measure the effectiveness of content or ads (if applicable).

You can control cookies through your browser settings. Disabling certain cookies may affect
the functionality of the Service.

  1. Sharing and Disclosure of Information
    We may share your information in the following circumstances:
  • Service providers: With vendors who assist us in operating the Service (e.g., hosting,
    analytics, customer support), under contracts that require them to protect your
    information and use it only for the purposes we specify.
  • Legal requirements: When required by law, court order, or government request, or
    when we believe in good faith that disclosure is necessary to protect our rights, your
    safety, or the safety of others.
  • Business transfers: In connection with a merger, acquisition, sale of assets, or
    bankruptcy, subject to the same privacy commitments.
  • With your consent: Where you have given us explicit consent to share your information.

We do not sell your personal information to third parties.

  1. Data Retention
    We retain your information for as long as your account is active or as needed to provide you
    the Service, and thereafter as necessary to comply with legal obligations, resolve disputes,
    and enforce our agreements. When we no longer need your information, we will delete or
    anonymize it in accordance with our retention practices and applicable law.
  2. Security
    We implement appropriate technical and organizational measures to protect your personal
    information against unauthorized access, alteration, disclosure, or destruction. No method
    of transmission over the Internet or electronic storage is completely secure; we cannot
    guarantee absolute security.
  3. Your Rights and Choices (U.S.)
    MetaDiagram™ is a U.S. company, and this Privacy Policy is governed by United States and
    applicable state law. Depending on where you live in the United States, you may have
    rights such as:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Opt out of marketing: Unsubscribe from marketing emails via the link in our messages
    or by contacting us.

To exercise these rights, contact us using the details in Section 11.

California residents: We do not sell or share your personal information. You may have
additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the
right to know, correct, delete, and opt out of certain sharing. We will not discriminate
against you for exercising your privacy rights.

  1. Where Your Information Is Held
    MetaDiagram™ is based in the United States. Your information is stored and processed in
    the United States. By using the Service, you consent to the transfer and processing of your
    information in the United States in accordance with this Privacy Policy and U.S. law.
  2. Children
    The Service is not directed to individuals under the age of 13. We do not knowingly collect
    personal information from children under 13 in violation of the U.S. Children’s Online Privacy
    Protection Act (COPPA). If you believe we have collected information from a child under 13,
    please contact us and we will take steps to delete it.
  3. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of material changes
    by posting the updated policy on our website and updating the “Last updated” date. We
    may also notify you by email or through the Service where appropriate. Your continued use
    of the Service after such changes constitutes acceptance of the updated policy.
  4. Contact Us
    For questions about this Privacy Policy or our privacy practices, or to exercise your rights,
    please contact us at:

MetaDiagram™
info@metadiagram.com